Welcome to Live Mall support

Welcome to Live Mall a next-generation platform that empowers sellers to engage, promote, and grow through the power of live-streaming commerce. With real-time interaction, smart tools, and zero marketing cost, it’s everything your online store needs to thrive.

About Us

What You Get with Live Mall

Unlimited Live Selling sessions to showcase and sell products.
Free-Exposure on a growing platform where buyers discover live stores daily.
Loyal Follower Base viewers can follow your store and get notified every time you go live.
Tips & Rewards from customers who love your content.
VIP Store Options for even greater visibility and features.

Troubleshooting
Common Issues & Solutions

Missing Order: Solution: If your order hasn’t arrived, check the status or contact support for assistance.
Delivery Delays: Solution: Track your order for updates. If delays persist, reach out to support for help.

Contact

Support on Mobile

Step 1

Open Live Mall App
- Launch the app on your device.
- The splash screen will appear.

Step 2

Tap on Customer

Step 3

Log In Live Mall App
- Enter your credentials on the login screen.
- Tap login to proceed.

Step 4

Tap on Right Bottom Corner Menu

Step 5

Tap on Settings

Step 6

Tap on Contact us

Step 7

Write Your Message and Send to us

Step 8

Submission successful

Step 1

Open Live Mall App
- Launch the app on your device.
- The splash screen will appear.

Step 2

Tap on Store

Step 3

Log In Live Mall App
- Enter your credentials on the login screen.
- Tap login to proceed.

Step 4

Select "Menu
- Tap on bottom right conner .

Step 5

Tap on Settings

Step 6

Tap on Contact us

Step 7

Write your message and Send it us

Step 8

Submission successful