Privacy Policy

Last updated: March 1, 2026

Live Mall respects your privacy. This Privacy Policy explains how we collect, use, and protect information on our Website.

1. Information We Collect

  1. Information You Provide
    • Customers: name, email, phone, profile photo, delivery address.
    • Stores: store name, business info, ID documents, bank/payment details.
  2. Automatically Collected Information
    • Device info (IP, OS, model)
    • Usage data (pages viewed, interactions)
    • Location data (if enabled)
  3. Media Uploads
    • Profile images, store logos, product photos, live stream content.

2. How We Use Information

  • Operate and improve the Website and platform.
  • Enable purchases, payments, and withdrawals.
  • Facilitate live streaming, chats, and customer engagement.
  • Detect and prevent fraud or abuse.
  • Send updates or marketing messages (with consent).

3. Sharing of Information

We do not sell personal data. We may share information:

  • With payment processors to complete transactions.
  • With law enforcement or authorities if required.
  • With service providers (analytics, hosting).
  • With other users (e.g., store details displayed to customers).

4. Cookies and Tracking

We use cookies and SDKs for:

  • Website functionality
  • Performance analytics
  • Personalization and marketing
You may control cookies via browser settings, but some features may be affected.

5. Data Retention

We retain your information as long as your account is active. Some data may be retained after deletion for legal, fraud prevention, or accounting purposes.

6. Data Security

We use technical and organizational safeguards to protect your data, but no system is completely secure.

7. Children’s Privacy

Our Website is not intended for users under 13. If we discover a child under 13 has provided personal data without parental consent, we will delete it.

8. International Users

Data may be processed outside your country. By using the Website, you consent to such processing.

9. Your Rights

Depending on your jurisdiction, you may:

  • Access or correct your personal data
  • Request deletion
  • Opt-out of marketing communications

10. Changes to Privacy Policy

We may update this policy from time to time. Continued use constitutes acceptance of the revised policy.

11. Contact

Questions regarding this Privacy Policy: info@livemall.llc